privacy policy

Effective date: 2024-06-01

1. Introduction

Welcome to Value Food. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our app and services. By using Value Food, you agree to the practices described in this policy.

2. Information We Collect

2.1 Personal Information

When you register and use Value Food, we may collect personal information including but not limited to:

  • Name
  • Contact details (email address, phone number)
  • Business information (store name, location, and type)
  • Bank account details for transactions
  • Any other information you provide to us through our app or website

2.2 Usage Data

We may collect information about how you use the app, including:

  • IP address
  • Device information
  • Browser type
  • Pages visited
  • Time spent on the app

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience and analyze usage patterns. You can manage your cookie preferences through your browser settings.

3. How We Use Your Information

We use your personal information for the following purposes:

  • To provide and maintain our services
  • To process transactions and manage payments
  • To communicate with you, including sending updates and promotional information
  • To improve our app and services based on user feedback and usage patterns
  • To comply with legal obligations and resolve any disputes

4. How We Share Your Information

We may share your information in the following circumstances:

  • With Service Providers: We may share information with third-party service providers who assist us in operating our app and services.
  • For Legal Reasons: We may disclose information if required to do so by law or in response to legal processes.
  • With Your Consent: We may share information if you provide explicit consent for such sharing.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Your Choices

You have the following rights regarding your personal information:

  • Access and Update: You can access and update your personal information through the app or by contacting us.
  • Opt-Out: You can opt-out of receiving promotional communications by following the unsubscribe instructions in those communications.
  • Data Deletion: You may request the deletion of your personal information by contacting us. Note that certain information may be retained to comply with legal obligations or for legitimate business purposes.

7. Children's Privacy

Value Food is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware of such collection, we will take steps to delete the information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

  • Email: valuefood.my@gmail.com

Thank you for using Value Food.